IT Technical Support

Overview

Responsible for providing technical support to staff, troubleshooting hardware and software issues, and maintaining the overall IT infrastructure. The ideal candidate will possess strong communication skills, a deep understanding of IT systems, and the ability to solve problems in a fast-paced environment.

Responsibilities

• Provide technical support and assistance to employees regarding hardware, software, and networking issues.
• Diagnose and troubleshoot hardware and software problems.
• Assist with the installation, configuration, and maintenance of computer systems, servers, and peripherals.
• Manage user accounts, permissions, and access rights within systems.
• Support and troubleshoot networking issues, including Wi-Fi, LAN, VPN, and related devices.
• Vendor management for all IT requirement: Software and Hardware
• Ensure that all IT systems and equipment are up to date with the latest securi...