About the Role
On-site - Bacolod 1-3 Yrs Exp Bachelor Part-time
Job Description
- Provide technical support via email, phone, chat and ticketing system for email services (Exchange, Outlook, Google Workspace), VOIP services, and computer-related issues.
- Troubleshoot and resolve technical issues related to email and account logins, password resets, account configurations, and email client setup, and account management across various platforms and services.
- Collaborate with IT teams to allocate and resolve complex technical issues promptly.
- Assist in onboarding new employees and contractors onto tech resources.
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