Full time

IT Support Tech 1

Posted by RSM • Hyderabad, Telangana, India

📍 Hyderabad, Telangana 🕒 February 25, 2026

About the Role

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The IT Advanced Customer Support Tech is a member of the Customer Support team. They are responsible for maintenance and internal support of RSM LLP’s PCs, printers, servers, and related equipment.

  • Provide level 2 end user support including but not limited to
  • Monitor and respond timely to support tickets in the queue(s).
  • Document Service Desk ticket tech notes for escalation or resolution of service requests.
  • Assist with Ser...
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