Full-time
IT Support Specialist (Tier 1) - Frontline Tech Support
Posted by Softgic • Colombia, Cundinamarca, Colombia
About the Role
A technology services company in Colombia, Cundinamarca, is seeking an IT Support Specialist – Tier 1. This role involves providing frontline technical support, managing user accounts in Active Directory, troubleshooting Windows endpoints, and assisting with Microsoft 365 applications. Ideal candidates should have 6 months to 2 years of experience in IT support and possess strong problem-solving skills while ensuring an excellent customer service experience for internal users.
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