IT Support Specialist

Overview

We are seeking a skilled IT Support Specialist to maintain daily IT operations, resolve system issues, and support infrastructure in coordination with vendors.

Core Responsibilities

Infrastructure & Network

• Monitor and support network and infrastructure stability.
• Coordinate with Lanworks on firewall and server issues.
• Escalate complex incidents as needed.

Server & Systems

• Support Domain Controller administration.
• Maintain File Server, Database Server, and Remote Desktop systems.
• Perform routine system monitoring and maintenance.

Microsoft 365 & Collaboration

• Manage Microsoft 365 users, licenses, and SharePoint access.
• Coordinate licensing requests with IT Weapons Inc.

Applications & Internal Systems

• Provide daily support for MedaPlus and Bos+.
• Troubleshoot C# and legacy Visual FoxPro compone...