About the Role
IT Support
Salary Range: $866 to $1,213 per month
Join a leading IT and MSP company known not only for its technical excellence but also for fostering a positive, team-oriented work environment. In this role, you'll be a key player delivering L1 support across a wide range of systems, ensuring fast, reliable service for both general users and VIPs.
What You'll Do:
- Provide IT support through voice and chat channels.
- Troubleshoot and resolve issues related to Helpdesk/Troubleshooting, Active Directory (AD), and Domain Name Systems (DNS).
- Manage Windows Servers and utilize ConnectWise or other ticketing systems.
- Handle user creation/termination and application installations.
- Set up printers and resolve internet down issues.
- Configure and troubleshoot Office 365 and Office suite applications.
- Handle VIP ticket requests and priority user support.
- Recover and restore files (both locally and in ...
Ready to Apply?
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