About the Role
Join Ripple as an IT Support Specialist, delivering cutting-edge support while enhancing your skills. Provide front-line assistance for applications and systems in a collaborative environment.
Ripple is looking for an IT Support Specialist skilled in front-line support within a corporate setting. You'll troubleshoot various SaaS applications and manage employee lifecycle tasks, contributing to office efficiency. Additional responsibilities include IT orientation for new hires and supporting AV systems in conference rooms.
Key Responsibilities:
• Provide front-line IT support via walk-ups and tickets
• Troubleshoot SaaS applications like Google Workspace and Slack
• Deliver expertise in macOS, Windows, and device management
• Lead IT orientation for new employees
• Maintain accurate inventory and asset records
Requirements:
• Proven IT support experience in a corporate environment
• Proficiency with ticketing systems such as Jira
• Familiarity with AV te...
Ripple is looking for an IT Support Specialist skilled in front-line support within a corporate setting. You'll troubleshoot various SaaS applications and manage employee lifecycle tasks, contributing to office efficiency. Additional responsibilities include IT orientation for new hires and supporting AV systems in conference rooms.
Key Responsibilities:
• Provide front-line IT support via walk-ups and tickets
• Troubleshoot SaaS applications like Google Workspace and Slack
• Deliver expertise in macOS, Windows, and device management
• Lead IT orientation for new employees
• Maintain accurate inventory and asset records
Requirements:
• Proven IT support experience in a corporate environment
• Proficiency with ticketing systems such as Jira
• Familiarity with AV te...
Ready to Apply?
Submit your application today and take the next step in your career journey with Ripple.
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