IT Support Officer

IT Support Officer- Tmn Impian Emas

Tasks and Duties

 • Provide technical support to end-users by responding to IT-related inquiries and concerns.
 • Troubleshoot hardware and software issues and provide resolutions.
 • Install, configure, and maintain computer systems, networks, and peripherals.
 • Manage user accounts and permissions for network access.
 • Monitor IT systems to assess performance and security needs, and install necessary updates or patches.
 • Train employees on the use of IT equipment and software.
 • Maintain records of IT issues, solutions, and system changes.
 • Work closely with IT teams to deploy and upgrade systems and infrastructure.

Requirements

 1. Bachelor’s degree in a relevant field, such as Information Technology or Computer Science.
 2. Knowledgeable in operating systems (Windows and macOS), hardware compone...