full-time

IT Support - Junior

Posted by Keywords Studios • Fortitude Valley, Queensland, Australia

📍 Fortitude Valley, Queensland 🕒 March 01, 2026

About the Role

Job Description

Role Overview

As our first point of contact, you will ensure the studio’s technical engine runs smoothly. Your day-to-day will involve:

  • Frontline Support: Managing the internal help desk, resolving level-one tickets and escalation to our senior team.

  • Hardware Deployment: Assembling, configuring, and deploying high-end workstations and specialised game development hardware.

  • User Management: Provisioning accounts and managing group memberships within Office 365, Google and Active Directory.

  • System Guardian: Monitoring daily backups, tracking system health and ensuring 24/7 network availability.

  • Inventory & Projects: Maintaining an accurate hardware inventory and assisting the wider regional IT team on major infrastructure upgrades.


Qualifications

Essential Skills:

  • A recent degree/certification in IT or...

Ready to Apply?

Submit your application today and take the next step in your career journey with Keywords Studios.

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