About the Role
About the role
We are seeking a motivated and technically inclined IT Intern (Learning Management System Support) to assist in the maintenance, support, and day-to-day administration of our Learning Management System.
Responsibilities
We are seeking a motivated and technically inclined IT Intern (Learning Management System Support) to assist in the maintenance, support, and day-to-day administration of our Learning Management System.
Responsibilities
- Assist in maintaining and updating the Learning Management System.
- Support user account management for learners, tutors, and administrators.
- Assist with uploading, organising, and managing learning content on the LMS.
- Provide first-line technical support to learners and tutors experiencing system or access issues.
- Monitor system performance and report technical issues or bugs to the IT Lead.
- Assist with basic troubleshooting of login, access, and functionality challenges.
- Support data management in line with organisational and data protection policies.
- Assist with generating basic system reports (usage, participation, engagement)...
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