Permanent

IT Support Engineer

Posted by Proactive.IT Appointments • Staines-upon-Thames, England, United Kingdom

📍 Staines-upon-Thames, England 🕒 January 29, 2026

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About the Role

11294SR1
£35k – 40k per year

IT Support Engineer – MSP Experience Essential
 Location: Staines (Fully Onsite)
 Salary: Up to £40,000
In this role, you will handle complex technical issues, take ownership of troubleshooting, and work proactively to identify why problems occur and implement long-term preventative solutions. This is a fully onsite position supporting a wide range of users and technologies.

Key Responsibilities
Act as the escalation point for advanced IT issues from the Service Desk

Troubleshoot and resolve complex hardware, software and networking issues

Support and maintain desktops, laptops, mobiles, printers and network equipment

Investigate recurring issues, identify root causes and implement long-term fixes

Provide both onsite and remote support to users of varying technical levels

Maintain accurate ticket notes and produce clear t...
                

Job Details

Location Staines-upon-Thames, England
Job Type Permanent
Category Computer Occupations
Posted January 29, 2026
Deadline March 10, 2026

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