IT Support Engineer

**DUTIES AND RESPONSIBILITIES** | **About the role** IT Support Engineer **As a IT Support Engineer, you will:**Continuously assess and improve the support services we offer to our business units in line with their regional requirements and our global scale.Actively promote excellent customer service for all front-line service delivery, constantly seeking ways to improve customer experience and satisfaction. **QUALIFICATIONS AND EXPERIENCE** | **About you****The****IT Support Engineer****:** Degree in relevant IT field or have equivalent professional experience. Minimum 1 year of relevant work experience.You have good knowledge in the areas of Windows and Macintosh clients. Experience and understanding of Intune and Jamf for device management and deployment.Strong knowledge of Office 365 administration and troubleshooting. Knowledge of networking concepts, including DNS, DHCP, and connectivity across wired and wireless networks Experience in user remote support. Ability to document p...