IT Support Engineer

Company Description

• Dwell Technologies is a MSC Malaysia Status Company.
• Founded in 2012: Industry Focused Application Development Services.
• Established JV Company with iLink Systems, USA in 2018: iLink Dwell Sdn. Bhd.
• Leverage joint capabilities and expertise in Cloud, Data Analytics, Al and Product Engineering to establish Southeast Asia Delivery Centre in Kuala Lumpur.
• One-stop Solution Provider for Hybrid IT & Cloud, SD-WAN, Industry based Digital Solutions and Services.

Role Description

• This is a full-time on-site role for an IT Support Engineer (L1 & L2) located at Kuala Lumpur.
• The IT Support Engineer will be responsible for providing technical support, troubleshooting technical issues, managing help desk tickets, performing system administration tasks, and monitoring network infrastructure on a 24/7 basis.
• The role involves diagnosing and resolving hardware and software problems, addr...