IT Support Engineer

Overview

About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest-growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative, and Business & Strategy markets. We have global offices in US, UAE, India, and Malaysia.

About The Role: We are seeking a proactive and skilled IT Support Engineer to join our global IT team. You will provide technical support to onsite and remote users, ensuring smooth operation of our IT infrastructure, endpoint devices, collaboration tools, and cloud systems. The role involves troubleshooting, maintaining, and optimizing hardware, software, and cloud solutions while delivering first-class support across multiple time zones.

Key Responsibilities

End-User Support

• Provide day-to-day t...