About the Role
Job Roles & Responsibilities:
· Should have 4+ years hands-on experience working in Tier 1 Indian BPO companies as support engineer/ tech support for troubleshooting, diagnosing, resolving, and supporting product/ application/ service-related concerns.
· Provide First-Level Support: Respond to customer inquiries and technical issues via call, email, chat, or helpdesk tools. Troubleshoot basic problems and guide users through solutions.
· Incident Man...
Ready to Apply?
Submit your application today and take the next step in your career journey with SoftClouds, LLC.
Apply Now