Full time
IT Support Engineer - Green Light
Posted by Green Light • Parramatta, New South Wales, Australia
About the Role
- Initial six (6) month assignment
- Western Sydney locations - drivers licence and vehicle are essential
- Immediate Start
Green Light is on the lookout for an Onsite Support Engineer to provide services with our NSW consulting team. We require people who have excellent communication skills and a passion for helping people with their IT related queries.
Residing in Western Sydney, with a drivers licence and vehicle is essential. The role will provide onsite support to various sites for a large end customer.
Responsibilities:
- Provide End User’s with a high level of Customer Service throughout all communications such as initial contact
- Incident/Service Request detection and recording via adherence to the Service Desk Script and Call Logging procedure
- Provide 1st / 2nd level support for the investigation and resolution of all reported and registered In...
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