IT Support Engineer - Europe North

Your Expertise - Our Strength

The IT Support Engineer Europe North (EUN) is essential to maintaining the seamless operation of our IT services across the EUN region. Acting as the first point of contact for users facing technical challenges, this role ensures that all issues are addressed promptly and efficiently. With a focus on delivering exceptional service and meeting Service Level Agreements (SLAs), the IT Support Engineer plays a key role in providing both remote assistance across all sites and on-site support for hands-on IT tasks and projects.

• Troubleshoot and resolve technical issues across a variety of hardware, software, and network environments
• Provide remote and on-site support for IT-related problems within the North European region
• Support EUN IT projects team and assist with the deployment of new technologies and systems.
• Maintain detailed documentation of issues and resolutions