About the Role
Position Overview
We are seeking a highly skilled IT Support to join our Belgrade team and deliver exceptional IT Support. If you have a varied set of technical skills, passion for technology and feel confident in fast-paced environments, don’t hesitate to apply!
Tasks & Responsibilities
- Manage and administer M365 environments efficiently
- Provide operational support for Windows laptop operating systems and Microsoft Office applications
- Utilize ticketing systems, such as Jira, to track and resolve IT issues
- Demonstrate strong network knowledge to troubleshoot and resolve connectivity issues
Requirements
- Excellent verbal and written communication skills in English
- Strong work ethic and customer-oriented approach
- Previous experience in IT support or related roles
- Certification in CompTIA A+ and Microsoft MS-900 would be highly beneficial
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