About the Role
About 6clicks
6clicks is a leading SaaS platform for risk and compliance automation, trusted globally by enterprise, consulting, and government organizations. As we expand, we're building a dedicated IT function to support internal users, tools, and secure systems. We're looking for a hands-on, proactive IT Support Analyst to join our growing team.
Role Overview
You will be responsible for day-to-day IT support activities across our global team, delivering timely and efficient desktop support, managing end-user devices, and maintaining business-critical systems such as Microsoft 365 and Intune. You will also assist in endpoint protection, software packaging, and supplier coordination.
Key Responsibilities
End User & Desktop Support
- Respond to and resolve support tickets via helpdesk (hardware/software issues)
- Assist with onboarding and offboarding staff (device setup, software access, accounts)
- Provide remot...
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