IT Support - 3rd Line (Temp)

This is an excellent opportunity for a skilled IT Support - 3rd Line professional to join a not-for-profit organisation on a temporary basis. The role is based in Edinburgh and involves delivering high-level technical support within the technology department.

Client Details

This not-for-profit organisation is dedicated to making a positive impact within its field. Operating as a medium-sized entity, it supports its goals through a well-established technology department and a commitment to excellence.

Description

Provide 3rd line IT support to ensure optimal performance of systems and services.
Diagnose and resolve complex technical issues in a timely manner.
Collaborate with the wider technology team to implement system upgrades and improvements.
Monitor system performance and address any potential issues proactively.
Maintain accurate documentation of system configurations and changes.
Support the integration of new technologies and tools int...