About the Role
Operational Support
Monitor, maintain, and troubleshoot all IT systems, including PMS, POS, call accounting, HSIA (guest internet), key card systems, IPTV, and back-office applications.
Provide timely support to hotel departments for any IT-related issues.
Ensure all systems run efficiently with minimal downtime.
Oversee the installation, configuration, and maintenance of servers, workstations, printers, and network devices.
Network & System Administration
Monitor network performance, Wi-Fi connectivity, and ensure secure and stable internet access for guests and staff.
Maintain firewalls, switches, routers, and VPN connections.
Conduct system backups and ensure disaster recovery plans are documented an...
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