About the Role
We are seeking a skilled IT Support Specialist to join our team!. This individual will provide hands-on technical support across hardware, software, and ERP systems. The ideal candidate is a proactive problem solver with experience supporting business-critical applications.
Responsibilities include but are not limited to:
- Provide on-site IT support for end users, including desktops, laptops, printers, and network issues
- Troubleshoot and maintain hardware and software systems across departments
- Support business applications, including Microsoft Access databases and the Fourth Shift ERP system
- Write and run SQL queries, troubleshoot table relationships, and assist with reporting
- Assist with user setup, system permissions, and IT onboarding/offboarding
- Liaise with third-party vendors and consultants as needed
- Monitor sy...
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