IT Solutions Manager – AI, Automation & Copilot Development

The role will lead initiatives that leverage Generative AI (Copilot) and automation technologies to optimize business processes, enhance decision-making, and drive digital transformation. This role combines business analysis , solution architecture , and innovation leadership , with a strong focus on automation development and prompt engineering for Copilot .

Key Responsibilities

• Design and implement Copilot prompt strategies to maximize productivity and accuracy across business functions.
• Develop reusable prompt libraries tailored to organizational workflows and compliance standards.
• Continuously refine prompts based on user feedback and AI performance metrics.

2. Automation Development

• Build and deploy automation solutions using RPA, Power Automate, and custom scripts to streamline operations.
• Integrate automation workflows with enterpr...