Full-time

IT Service Manager

Posted by MigrationIT • Cairo, Cairo Governorate, Egypt

📍 Cairo, Cairo Governorate 🕒 March 01, 2026

About the Role

  • Ensure that IT metrics are aligned with organizational goals, ITIL processes, and service management standards.
  • Oversee the collection and management of data related to IT operations, including service delivery, processes management, system performance, and user satisfaction.
  • Provide insights into service performance, operational efficiency, resource utilization, and business impact, highlighting areas for improvement.
  • Lead the design of executive-level reports that provide clear, concise, and acti...

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