IT Service Management & Software Development

**IT Service Management & Software Development**
**Job Summary**
C, C++, ProC*, Centura, Unix Script Shell, Oracle, PL/SQL Tools & Process Required: ITIL / ITSM Tools and work experience on Support or maintenance projects
**Responsibilities**
- Lead the design and development of technical solutions using ProC PL/SQL Shell scripting Oracle C Unix and C++.
- Oversee the implementation of IT Service Management processes to ensure efficient service delivery.
- Provide technical guidance and support to team members to foster a collaborative and productive environment.
- Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.
- Develop and maintain technical documentation to support system architecture and design.
- Conduct code reviews to ensure adherence to best practices and coding standards.
- Troubleshoot and resolve complex technical issues to minimize downtime and ensure system reliability.
- Implem...