full time

IT Service Desk Manager

Posted by Confidential • Lahore, Punjab, Pakistan

📍 Lahore, Punjab 🕒 February 17, 2026

About the Role

IT Service Desk Manager

Department: Cloud & Infrastructure Services
Location: Gulberg 3, Lahore (Onsite)
Employment Type: Full-Time
Experience Required: 2+ Years 
Compensation: PKR 150,000 – 200,000 / Month

Job Overview

We are looking for an experienced IT Service Desk Manager to lead and manage day-to-day IT support operations. The ideal candidate will be responsible for ensuring high-quality technical support delivery, maintaining service standards, and improving overall IT user experience across the organization.

This role requires strong leadership, incident management expertise, SLA governance, and hands-on experience in enterprise IT environments.

Key Responsibilities

1. Provide Level 1 / Level 2 support for Microsoft 365 s...

Ready to Apply?

Submit your application today and take the next step in your career journey with Confidential.

Apply Now