About the Role
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.Handle issues escalated by L1 support that require deeper technical knowledge. Documentation creations and keeping it up to date Projects self-handling Perform in-depth administrative tasks for internal IT services Diagnose and resolve complex issues. Document all troubleshooting steps and resolutions clearly in the ticketing system. Perform in-depth administrative tasks for internal IT services Implement service enhancements and updates. Monitor and maintain system health and performance for all supported platforms
Responsiblities:
Requirements:
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