Full-time

IT Service Desk Engineer – L1

Posted by Incedo Inc. • gurugram, haryana, India

📍 gurugram, haryana 🕒 June 23, 2026

About the Role

JOB DESCRIPTION

IT Service Desk Engineer — L1 End User Support


Department- Information Technology

Experience- 4–6 Years

Role Level- L1 / Junior Engineer

Work Mode- 5 Days Work from Office

Shift Timings- Rotational Shift -24/7

Location - Hyderabad , Gurgaon , Bangalore

Joining Time - Immediate


Role Overview

We are looking for an experienced IT Service Desk Engineer to provide first-level technical support to end users across hardware, software, and network domains. The ideal candidate is customer-focused, detail-oriented, and capable of managing incidents efficiently within defined SLA frameworks.


Key Responsibilities

  • Provide first-level support for hardware, software, and basic...

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