IT Server Specialist

KEY RESPONSIBILITIES:

• Performs operations and maintenance of Windows/Linux servers to ensure stable business operations (troubleshooting, patching, resource monitoring, backup/restore, etc.)
• Responds to escalations from IT ServiceDesk and investigates/resolves server-related technical issues as Level 2 support (troubleshooting user accounts, file servers, print servers, virtual machines, etc.)
• Operates / manages Active Directory ensuring the reliability of user authentication and access management (user/group management, OU design, GPO configuration, account lockout handling, etc.)
• Operates / improves backup and restore processes to ensure data preservation and business continuity (manage backup schedules, conduct regular restore tests, handle recovery during failures).
• Promotes the design, construction, and renewal of server environments to ensure future scalability and flexibility (e.g., building/migrating virtualization (Nutanix/VMw...