Full-time

IT Senior Administrator

Posted by Falkerin S.à r.l. • Strassen, Luxembourg District, Luxembourg

📍 Strassen, Luxembourg District 🕒 February 28, 2026

About the Role

Responsibilities:

  • Service Delivery
  • Responsible for day to day systems and services delivered to the Luxembourg office.
  • Defines client needs by listening actively to their requirements and providing basic solutions or escalating clear requirements as appropriate
  • Provides first and second line IT infrastructure support to all Directors and employees of the company and, where applicable, to clients, ensuring that all requests for support are logged and dealt with according to set standards and procedures
  • Ensures that support issues are escalated to senior IT personnel as and when necessary
  • Provides and updates document support for Word, Excel, PowerPoint and other IT related software
  • Takes responsibility for the preparation and upkeep of all helpdesk related documentation
  • Infrastructure
  • As delegated, provide hardware support and maintenance for all printers, PCs and fax...
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