Permanent

IT Operations Transformation role

Posted by Michael Page • Pune, Maharashtra, India

📍 Pune, Maharashtra 🕒 March 02, 2026

Apply for this Job Similar Jobs

About the Role

Be part of a global brand transforming its entire tech backbone.
Work with leaders who genuinely empower innovation and ownership
About Our Client
Our client is a well-established global organization operating across more than 50 countries, with a diverse footprint that spans express delivery, freight, logistics, and tech-enabled supply-chain services. The company has demonstrated strong resilience and momentum, delivering double‑digit annual revenue growth.
Job Description
Lead global ITSM transformation (ITIL v4 | ServiceNow MSP)
Build L1 & operating models internally
Drive Release Management modernization (CI/CD, automation, governance)
Implement Global CMDB & Asset Management
Govern vendor delivery (Capgemini Phase 2)
Establish governance, KPIs, reporting
Ensure operational readiness, adoption & BAU handover
Business case, ROI, budgeting alignmentClose Phase 2 o...
                

Job Details

Location Pune, Maharashtra
Job Type Permanent
Category Operations Specialties Managers
Posted March 02, 2026
Deadline April 11, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with Michael Page.

Apply Now