About the Role
Title: IT Operations Specialist
Department: Information Technology
Location: 6300 Steeles Ave West, Woodbridge
Total Potential Compensation: $65,000 - $85,000
Position Summary:
As an IT Operations Specialist you will be responsible for monitoring Batch process, System and applications, escalating incidents to next level support as necessary, service requests and problems.
Duties and Responsibilities:
Monitor real-time and batch related process execution to ensure processes are completed within established timelines
Proactively monitor system performance and anticipate operational improvements to ensure smooth and consistent business outcomes
Participate in manual verification of business processes outcomes where automation opportunities exist while working with the Monitoring team to address gaps
Provide initial triage, inve...
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