It Operations Manager

We are the Americas Cluster Operations Team, a critical component of a leading global technology enterprise's infrastructure strategy. Our mission is to ensure the highly efficient, stable, and secure operation of the operational environment across the Americas. Our team comprises dedicated professionals in Facilities, IT, and Asset Management, deeply experienced in large-scale system operations, possessing comprehensive capabilities from daily operations to strategic planning : Facilities Team : Responsible for 24x7 uninterrupted operations and emergency response of critical physical support systems within the large operational environment, including electrical, HVAC, and fire suppression. We ensure physical environment stability and sustainable operations through rigorous capacity management and energy efficiency optimization.IT Team : Manages the full lifecycle operations of IT equipment like servers and networks within the operational environment. We ensure high SLA complianc...