IT Operations Lead (Americas)
Posted by Johnson Controls • Mexico City, Federal District, Mexico
About the Role
Johnson Controlsis a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are looking for an IT Operations Lead (Americas).
What will you do?
The IT Operations Lead (Americas) will oversee the technology operations across the Americas, ensuring streamlined processes and optimal performance of IT services. Your role includes managing IT teams, developing operational strategies, and implementing IT solutions that improve efficiency and effectiveness within the organization.
Key responsabilities:
Own end-to-end operational health of CX and Collaboration services
Lead incident, problem and major incident management
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