About the Role
This hands‑on IT Operations role delivers reliable day‑to‑day support, maintains end‑user technology standards, supports joiner/mover/leaver processes, and contributes to operational improvements across the IT Operations team.
The role works closely with the IT Operations Manager, HR, Finance, Legal, game development teams, and wider Group IT teams to ensure IT services are delivered consistently, securely, and aligned with business needs.
This role is ideal for an experienced IT Support Engineer or IT Operations Engineer seeking to broaden their operational experience in a dynamic environmen
Key Responsibilities
- eryProvide day-to-day hands‑on IT support for Team17 employe
- es.Ensure responsive and professional support across Team17 departmen
- ts.Support the prioritisation and progression of tickets, tasks, and operational reques
- ts.Escalate complex issues appropriately and contribute to timely resoluti
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