Full-time

IT Operations Analyst I

Posted by Conduent • Remote, Mexico, Mexico

📍 Remote, Mexico 🕒 May 29, 2026

About the Role

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.

**Position Objective:**
Carry out operational processes and procedures to ensure that IT services comply with operational standards. Responsible for maintaining support infrastructure for incident resolution.

**Requirements:**

+ Bachelor’s degree in Computer Science, Information Systems, or related fields
+ Advanced English proficiency
+ 1 year of experience in network, server, and storage support; incident and service outage management; ticketing systems

**Responsibilities:**

+ Manage pending tickets according to priority order or level of...

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