Description
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The opportunity
Define, maintain, and continuously improve the IT Operating Model to ensure efficient governance, optimized processes, and alignment between IT capabilities and business strategy.
How you will make an impact:
Define, maintain, and improve the IT Operating Model, including OM artefacts - roles, RACI, process landscape, and governance structures.Analyzing IT operations, structures, procedures and processes to improve IT organization’s effectiveness and IT operating model.Ensure alignment of IT capabilities with business strategy.Govern organizational change process, support transformation projects through change impact assessment and design/ definition/ update of OM artefacts.Lead change management initiatives to ensure adoption of the operating model across IT.Define, analyze and optimize processes, and maintain IT Process Landscape.Maintain OCM fr...