IT Officer

Responsibilities

• Technical Support: Provide technical support to employees, including troubleshooting hardware and software issues, and assisting with IT-related inquiries.
• Assist in the setup, configuration, and maintenance of computers, printers, CCTV, NVR, and other IT equipment.
• Software Installation: Install, update, and configure software applications and operating systems on employee devices.
• Work with the team to ensure security of all VOIP devices and servers, provide support for VOIP telephone systems, including softphones and PBX.

Knowledge & Qualifications

• Knowledge of Active Directory, DHCP, DNS, MS Teams Administration, and Office 365 Administration.

Skills

• Excellent written and verbal communication skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to remain calm and professional under pressure.
• Ability to work independently...