IT Officer

The IT Officer will be responsible for providing day-to-day IT support to users, ensuring the smooth operation of hardware, software, and network systems. The role involves troubleshooting technical issues, maintaining system performance, and supporting users with onboarding and offboarding activities.

Key Responsibilities

• Provide technical support to users for hardware, software, and network-related issues

• Monitor system performance and ensure optimal operation of IT infrastructure

• Troubleshoot and resolve operational and technical problems in a timely manner

• Install, configure, and maintain operating systems, software applications, drivers, and peripherals

• Perform regular system checks, updates, and basic maintenance activities

• Support user onboarding and offboarding, including system access, email setup, and device configuration

• Maintain documentat...