About the Role
Job Description
Essential Duties (include but not limited to)
- Support users connecting to corporate networks, including assisting and coordinating access to:
- LAN services (file, print, and core LAN resources)
- WAN connectivity
- Correct LAN segments / VLAN access (as directed)
- Provide network printer/scanner connectivity support including:
- Device configuration
- IP addressing
- Direct TCP/IP printing/output setup
- Provide warranty and break/fix support for networked printers and scanners.
- Create, change, and remove printer configurations and queues based on requests and SLA requirements.
- Support wireless connectivity and end-user network tr...
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