Full-time
IT Network Support (Dispatch) HOE
Posted by Brilliant Computers • Hoedspruit, Limpopo, South Africa
About the Role
Job Description
Hands & Feet (H&F) Support
• Physical onsite assistance to enable remote troubleshooting and remediation.
• Console connectivity to network devices (switch/router/firewall) as instructed by the Remote
Support Team.
• Providing physical access support to the Remote Support Team (e.g., opening racks, locating
devices/ports, power cycling per instruction).
• Visual verification and reporting (LED status, link status, alarms, fan/power status, cabling
condition).
Network Hands & Feet
Engineer must have basic understanding of network devices sufficient to:
• Identify network equipment types, ports, power supplies, uplinks, and patch panel layouts.
• Follow remote instructions accurately (step-by-step) without deviating from approved
run...
Ready to Apply?
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