Job Description
Within the Corporate IT organization, you will join the IT Service Management team for LIMS (Laboratory Information Management Systems: Labvantage technology) providing technical support expertise:
Resolve issues, maintain & improve application stability, and collaborate with cross-functional teams to ensure optimal performance and reliability of business-critical systems.Provide 2nd & 3rd level application support for the application.Advanced Troubleshooting & Incident ManagementInvestigate and resolve escalated issues.Perform root cause analysis and implement corrective Java code and analyze application logs to identify problems.Application Monitoring & OptimizationMonitor application health using tools such as GrafanaConfigure alerts and dashboards to proactively detect and address anomalies.Analyze application performance and recommend improvements.Bug Fixing & Code SupportCollab...