Full-time

IT Level 2 Support Engineer for Managed Services Provider

Posted by Outsourcing Advantage • Philippines, Philippines, Philippines

📍 Philippines, Philippines 🕒 March 03, 2026

About the Role

We are seeking someone with managed IT services experience working for a Enterprise level IT Managed Services Provider (MSP) with practices and solutions for small and medium businesses. for a flat-rate service plan and deliver company enterprise-level IT support and solutions that are tailor-made to relieve all of their customers organization's technology-induced pain points.

Requirements

  • Excellent  English language verbal, interpersonal, and written communication skills at least at a level of C1 Advanced
  • 3+ Years of advanced IT support (MSP) experience
  • Proficient in PowerShell / scripting.
  • Advanced knowledge in server, firewall and networking.
  • Advanced knowledge in Cloud technologies like O365, Azure, Exchange, SharePoint &Intune.
  • Must be a great communicator.
  • Organized & Consistent.
  • Team Player.
  • Process-driven individual.

Duties

  • Ability to troubleshoot complica...

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