About the Role
**Join our Team**:**About this opportunity**:**What you will do**:- Provide comprehensive technical assistance for Information and Communication Technology (ICT) systems, along with software and hardware components.
- Develop comprehensive training manuals and formulate other essential technical documents.
- Efficiently respond to queries through phone calls, instant messaging, or web tickets.
- Facilitate logging of tickets for incidents and service requests on behalf of IT users.
- Conduct technical training for IT users.
**The skills you bring**:- IT Support.
- Computer Maintenance.
- Microsoft Windows.
- Asset Management.
- Computing.
- Hardware Support.
- Performance Tuning.
- Microsoft Office skills.
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