About the Role
A technology solutions provider seeks an IT Specialist to deliver comprehensive IT support and manage site-level infrastructure. Responsibilities include resolving complex Tier 2 and Tier 3 issues, overseeing helpdesk operations, and ensuring compliance with IT security policies. The ideal candidate has a Bachelor's in IT or related field and 3–5 years of relevant experience, including proficiency in systems like Active Directory and Microsoft 365. This role requires strong analytical skills and a commitment to mentorship.
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