Full-time

IT Incident Response Coordinator

Posted by AcmeMinds Private Limited • Manimajra, Chandigarh, India

📍 Manimajra, Chandigarh 🕒 February 20, 2026

About the Role

Experience: 4–8 years

Location: Chandigarh( US time overlap)

Type: Full-time


Role Summary

We are looking for a confident, articulate IT Operations professional who can act as an Incident Commander, take ownership of issues, and communicate clearly with senior stakeholders. This role requires strong incident management, coordination, and communication skills, not just technical knowledge.

Key Responsibilities
  • Own and manage production incidents end-to-end (triage, coordination, resolution, closure)
  • Act as the primary point of contact during incidents
  • Coordinate with L1/L2/L3 teams, developers, QA, DevOps, and IT
  • Provide clear, concise status updates

Ready to Apply?

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