Full-time
IT Helpdesk Team Lead — SLA & Escalation Champion
Posted by Internetwork Expert • Karachi Division, Sindh, Pakistan
About the Role
A technology solutions company in Karachi is seeking an IT Helpdesk Team Lead to supervise a team of field engineers. The role involves ensuring timely resolution of technical issues, maintaining service quality, and managing escalations. Candidates should possess a Bachelor's degree in Computer Science and have 2–4 years of relevant experience. This position offers a full-time opportunity facilitating a dynamic work environment.
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