Full-time
IT Helpdesk Team Lead — SLA-Driven Support Supervisor
Posted by Inbox Business Technologies • Karachi Division, Sindh, Pakistan
About the Role
A technology services provider is hiring an IT Helpdesk Team Lead responsible for supervising the field engineers’ team and ensuring timely resolution of technical issues. The role requires 2-4 years of experience, a degree in IT or related fields, and strong communication skills. You will coordinate tasks, manage escalations, and maintain service quality. Competitive contract arrangements are available.
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