About the Role
Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.
As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments.
This is a full-time role, on a US shift and on a Work in the office set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:
● Monitor escalated service tickets, ensuring timely escalation and resolution
● Managing diverse computing environments across a variety of business clients
● Analyze and document unfamiliar client/server network setups, identifying the fastest path to resolution
● Perform rapid analysis of workstation/server incid...
As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments.
This is a full-time role, on a US shift and on a Work in the office set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:
● Monitor escalated service tickets, ensuring timely escalation and resolution
● Managing diverse computing environments across a variety of business clients
● Analyze and document unfamiliar client/server network setups, identifying the fastest path to resolution
● Perform rapid analysis of workstation/server incid...
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