About the Role
Helpdesk Analyst (Level 1) – Legal Firm, Dublin (Onsite) - Scope up to €40,000
Role Overview
The Helpdesk Analyst (Level 1) provides frontline IT support to staff across a Dublin-based legal firm. This is a 5-days onsite role working closely with a small, collaborative IT team to ensure smooth day-to-day IT operations and responsive user support.
Key Responsibilities
- Act as first point of contact for IT support queries via phone, email, and in person.
- Troubleshoot basic issues with laptops, Microsoft 365, Teams, p...
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